The Beach House | Resort in Dapoli

Last updated: 13 October 2026

1. Introduction

The Beach House ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it, when you use our website destinationsbyamberkars.in (the "Site") to browse rooms and make a booking.

2. Information We Collect

Category	Examples
Account information	First name, last name, email address, password (stored encrypted)
Booking information	Check-in / check-out dates, number of guests, room type, contact number, special requests, booking history
Payment information	Payment status and transaction references from Razorpay. We do not collect or store your card, UPI, or bank account details — these are handled directly by Razorpay's secure payment infrastructure.
Technical information	IP address, browser type, device information, cookies (via session data)
Communications	Emails or messages you send us, e.g. via WhatsApp or contact/booking-enquiry forms

3. How We Collect Information

Directly from you, when you create an account, make a room booking, or contact us.
Automatically, through cookies and session data as you browse the Site.
From Razorpay, limited to payment status and transaction identifiers, after you complete an online payment for a room booking.

4. How We Use Your Information

➜ To process and confirm your room booking, including reservation and payment confirmation.
➜ To send transactional emails/SMS — booking confirmations, check-in reminders, and reservation-related notices.
➜ To maintain your account and booking history across sessions.
➜ To respond to customer service and booking enquiries.
➜ To send promotional offers or newsletters, where you have opted in — you may unsubscribe at any time.
➜ To improve our Site and resort offerings.

5. Cookies & Sessions

We use session cookies to keep you logged in, remember your in-progress booking, and maintain security tokens (such as CSRF protection) during your visit. These cookies are essential for the Site to function correctly. We do not currently use third-party advertising or tracking cookies.

6. Sharing Your Information

We do not sell your personal information. We share information only with the following categories of third parties, solely as necessary to operate our business:

➜ Razorpay — to process online booking payments securely.
➜ Email/SMS service providers — to send transactional messages (booking confirmations, status updates).
➜ Legal authorities — where required to comply with applicable law, regulation, or legal process.

7. Data Retention

We retain your account and booking information for as long as your account remains active, and as necessary to comply with our legal, tax, and accounting obligations. If you request account deletion, we will remove or anonymize your personal information except where retention is required by law (e.g. transaction records for tax purposes).

8. Data Security

We take reasonable technical and organizational measures to protect your information, including password encryption, secure session handling, and CSRF protection on forms. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

➜ Access the personal information we hold about you.
➜ Request correction of inaccurate information (e.g. via your account page).
➜ Request deletion of your account and associated personal data, subject to legal retention requirements.
➜ Withdraw consent for marketing communications at any time.

➜ To exercise any of these rights, contact us at thebeachhousepalande@gmail.com.

10. Children's Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-Party Links

Our Site may contain links to third-party websites, including our social media pages. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
➜ Email: thebeachhousepalande@gmail.com
➜ Phone: +91 9833829896
➜ Address: Palande, Harnai, Dapoli, Maharashtra, India